Refund Policy

At Blisss, we’re committed to delivering skincare that arrives in perfect condition. If your order doesn’t meet that standard, we’re here to make it right.

When are refunds available?

We offer refunds only in the following cases:

• Your order arrived damaged

• You received the wrong item

• The product is defective

You do not need to return the product in these cases. Just reach out to us, and we’ll handle the rest.

How to Request a Refund

Email us at contact@blisssparis.com within 5 days of receiving your order.
Include:

• Your order number

• A brief description of the issue

• Photos of the damaged or incorrect item

Refund Processing

If your request is approved, we’ll issue a refund to your original payment method within 5–7 business days.
Your bank or payment provider may take additional time to process the transaction.

Non-Refundable Items

Because of the hygienic nature of skincare, we cannot offer refunds for:

• Used or opened products

• Change of mind or personal preference

• Promotional or sale items

• Gift cards

If you’re unsure about anything, feel free to contact us — we’ll be happy to help.
📩 contact@blisssparis.com